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المهن الماهرة في ظفار
أفضل تطابق
تصفية·1
المهن الماهرة
ظفار
راتب
نوع الوظيفة
نوع مكان العمل
الوحدة النقدية
الموقع:ظفار
الفئة:المهن الماهرة
نادل / نادلة64056140225283120
Indeed
نادل / نادلة
**وصف الشركة** علامة تجارية في مجال الضيافة الفاخرة للمسافرين العصريين، تربط أنانتارا الضيوف بأماكن وأشخاص وقصص أصيلة من خلال تجارب شخصية وتقديم ضيافة دافئة في أكثر الوجهات إثارةً في العالم. من الجزر النقية والشواطئ الاستوائية إلى المدن العالمية والصحاري الهادئة والغابات الاستوائية الخضراء، تستقبل أنانتارا الضيوف لرحلات غنية بالاكتشاف. **وصف الوظيفة** يُعد النادل/النادلة في الخطوط الأمامية من تفاعلات الضيوف، ويجب عليه كسفير للضيافة في المنتجع أن يقدم دائمًا خدمة سريعة ومهذبة لجميع الضيوف. ستكون واحدًا من العوامل الرئيسية المؤثرة في رضا الضيوف، وبالتالي فإن من مسؤولياتك التأكد من إعجاب الضيوف بجودة الخدمة والراحة في أماكن تقديم الطعام والشراب لدينا. تتمثل مهامك ومسؤولياتك الرئيسية في العمل كجزء من فريق داخل جميع الأقسام، وضمان تشغيل أماكن تقديم الطعام والشراب بشكلٍ دقيق وفعال. يجب أن تكون لديك معرفة كاملة بالقوائم الغذائية والمشروبات والخدمات والمرافق التي يوفرها المنتجع، وأن تطور باستمرار مهاراتك المهنية لزيادة رضا الضيوف. يجب أن تضمن بيئة عمل آمنة وصحية، وأن تحترم حقوق خصوصية الضيوف. **المؤهلات*** شهادة الثانوية العامة * خبرة سابقة في عمليات الطعام والشراب/المطاعم * شغف بتقديم خدمة ممتازة * مهارة عالية في العمل الجماعي * إجادة اللغة الإنجليزية
239Q+R6V، صلالة، Oman
نادل/نادلة64056138728577121
Indeed
نادل/نادلة
ملخص يتمثل دور النادل/النادلة في تقديم خدمات الطعام والشراب للضيوف في مكان العمل المخصص، وتوفير خدمة ودودة واحترافية وفعالة ومرنة بهدف تحقيق أقصى رضا للضيوف. **الواجبات العامة:** 1\. تقديم تجربة خدمة مثالية لكل ضيف. التأكد من أن يشعر الضيف بأهميته وبأنه مرحب به في المطعم. 2\. الترحيب بالضيف باسمه إن عرفته، وسؤاله عن تفضيله للجلوس داخل الصالة أو خارجها. مرافقة الضيف إلى الطاولة مع الحفاظ على المسافة الاجتماعية. 3\. شرح قائمة الطعام والمشروبات. إبلاغ الضيف بالعناصر غير المتاحة في القائمة، وكذلك العروض الخاصة لهذا اليوم. وفي حال وجود أي طلب خاص، يجب التواصل مع الطاهي أو المشرف. 4\. التأكد من أن الطعام الساخن يكون ساخناً والطعام البارد يكون بارداً. تقديم الخدمة للضيف بطريقة لبقة ومريحة. يجب تقديم المشروبات قبل الطعام. والحفاظ على نظافة الطاولات وأماكن العمل الجانبية أيضاً. ***\* الحفاظ على نظافة الطاولات، وإعادة ترتيبها، ويجب إعادة صواني التنظيف فوراً إلى مكانها.*** ***\* اتبع دائماً معايير الصحة والسياسات المتبعة.*** 5\. التحقق من المحطة الجانبية وفق قائمة الفحص. يجب أن تكون جميع الأشياء متاحة بشكل صحيح في المحطة الجانبية. 6\. يجب أن يكون جميع أعضاء الفريق (ذكور/إناث) قادرين على حمل الصواني الخاصة بالطعام والشراب، وكذلك صواني التنظيف. 7\. يجب إعداد الترتيبات المسبقة (مثل تلميع أدوات المائدة، وطي المناديل وتنظيم كل شيء بشكل مناسب) استعداداً للعملية القادمة قبل انتهاء دوامك. ويجب أن يكون كل شيء نظيفاً ومرتباً قبل مغادرتك. 8\. تسليم الأقمشة المتسخة إلى غسيل الملابس بعد كل فترة وجبة. **مهام خاصة:** 1\. الحفاظ على الكمية الدنيا المطلوبة من المفارش. 2\. يجب إجراء الجرد الشهري بشكل دقيق ومنتظم. 3\. الحفاظ على نموذج التخلص من المواد بشكل دقيق. 4\. خلال موسم الشتاء، ترتيب البطانيات للضيوف والحفاظ على سجل الجرد الخاص بها. 5\. إذا كنا بحاجة إلى عناصر جديدة من المفارش لمناسبة خاصة، يرجى التنسيق مع قسم الغسيل. **المسؤوليات العامة:** 1\. التواصل بطريقة ودودة ومحترفة ولبقة مع الضيوف وزملاء العمل. 2\. القدرة على تزويد المعلومات المتعلقة بمرافق الفندق وخدماته. 3\. حضور جميع الدورات التدريبية التي تنظمها إدارة الموارد البشرية أو الإدارات ذات الصلة. 4\. البقاء على اطلاع وتحديث المشرف بأي أمور قد تؤثر على عملك أو على خدمات الفندق أو سمعته. 5\. الحفاظ دائماً على مظهر نظيف ومرتب وفق معايير تصفيف الفندق. 6\. أن تكون مرنًا ومنفتحًا على التغيير في مهام وظيفتك، ومنطقة عملك، وجدولك الزمني لتلبية احتياجات العمل. 7\. الاهتمام ببيئة عملك والتأكد من أنها مرتبة ومحافظ عليها جيدًا، بما في ذلك المفارش وأدوات المائدة. 8\. أن تكون موثوقًا وتحرص على الحضور إلى العمل في الوقت المحدد. 9\. تنفيذ جميع التعليمات المعقلنة التي يطلبها منك مشرفك. 10\. الإبلاغ عن جميع الحوادث والأعطال وشكاوى الضيوف خلال جلسات الإحاطة. 11\. تسجيل وتشارك تفضيلات الضيوف، وما يعجبهم أو لا يعجبهم، بشكل فعّال.
239Q+R6V، صلالة، Oman
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