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في مهام العمل، أو منطقة العمل، و/أو الجدول الزمني لتلبية احتياجات العمل \n\n5\\. التحلي بالتفهّم والدعم والتشجيع والمساعدة تجاه الضيوف وكذلك الموردين وزملاء العمل \n\n6\\. الاهتمام ببيئة العمل والتأكد من أن تكون مرتبة ومحفوظة جيدًا \n\n7\\. أن تكون شخصًا موثوقًا به وتحرص على الحضور في الوقت المحدد \n\n8\\. معرفة دورك في حالات الطوارئ مثل التهديدات بالقنابل أو الفيضانات أو الحرائق \n\n9\\. فهم دليل الموظف والامتثال للمعايير التي يحددها \n\n10\\. تنفيذ جميع التعليمات المعقولة من الناحية المهنية التي يُصدرها لك المشرف \n\nالخبرة التقنية \n\n1\\. الحفاظ على صورة ودودة وأنيقة ومريحة أمام الضيوف \n\n2\\. إعداد بطاقات التسجيل للضيوف الوافدين والتأكد من إكمالها بشكل صحيح وتزويد المعلومات المطلوبة \n\n3\\. الحفاظ على السجلات الدقيقة وإبلاغ الأقسام الأخرى بوصول الضيوف وتغيير الغرف والمغادرة والترتيبات الخاصة لكبار الشخصيات \n\n4\\. تحديث قائمة الوصول الحالية وأن يكون لديك معرفة يومية بقائمة كبار الشخصيات والضيوف العائدين وضيوف الأجنحة \n\n5\\. التحقق من غرف وصول كبار الشخصيات مع مدير/مشرف الخدمة المنزلية والتأكد من أن كل شيء على ما يرام (النظافة/وسائل الراحة) \n\n6\\. مقابلة الضيوف الوافدين ووداع الضيوف المغادرين \n\n7\\. مرافقة ضيوف كبار الشخصيات والضيوف العائدين وضيوف الأجنحة إلى غرفهم \n\n8\\. التعامل مع تسجيل الدخول داخل الغرفة لضيوف كبار الشخصيات والضيوف العائدين وضيوف الأجنحة \n\n9\\. تحديث ومساعدة في الحفاظ على سجلات دقيقة لتاريخ الضيوف من أجل تقديم أفضل خدمة للضيوف العائدين \n\n10\\. تقديم التحية الشخصية لأعضاء Alila Link متى أمكن ذلك \n\n11\\. القدرة على التعامل مع أي استفسارات من أعضاء Alila Link \n\n12\\. القدرة على التعامل مع البريد والرسائل \n\n13\\. التحلي بالدبلوماسية تجاه شكاوى الضيوف وطلباتهم واستفساراتهم \n\n14\\. استخدام بطاقة تعليقات الضيوف لتقديم الملاحظات والتوصيات لتحسين المنتج/الخدمة \n\n15\\. تسجيل جميع الاقتراحات والتعليقات من الضيوف \n\n16\\. الترويج النشط للمرافق الداخلية للضيوف \n\n17\\. الإلمام التام بمرافق الفندق وخدماته \n\n18\\. تزويد الضيوف بأحدث المعلومات عن الفندق والأحداث الجارية \n\n19\\. فهم جميع أنشطة الترويج في الفندق، مثل الباقات 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