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إحياء هذا العقار الجديد والمثير. هذه فرصة فريدة لتكون جزءًا من فريق ما قبل الافتتاح، حيث ستساهم أفكارك وطاقتك والتزامك في تشكيل ثقافة الفندق وتجربة الضيوف منذ اليوم الأول. سواء كنت تسعى لتطوير حياتك المهنية أو ترغب في تولي تحدي جديد، فإن فندق voco مسقط الموج يوفر بيئة تعاونية، فرص تطوير قوية، وفرصة لتكون جزءًا من علامة تجارية جريئة وحديثة تحتفي بالشخصية الفردية.\n\n\n\n\nالمضيفة (العربية) هي النقطة الأولى للتواصل مع الضيوف عند دخولهم مطعم الفندق العربي أو أي منفذ غذائي. تضمن هذه الوظيفة تجربة ترحيب دافئة ومحترمة ثقافيًا للضيوف، تعكس تقاليدهم الخاصة بالضيافة العربية. ستتولى المضيفة إدارة الحجوزات، وتنظيم ترتيبات الجلوس، ومساعدة الضيوف في الاستفسارات باللغة العربية وبغيرها من اللغات حسب الحاجة.\n\n\nمهماتك اليومية:\n\n* الترحيب بالضيوف بشكل دافئ عند الوصول باستخدام آداب الضيافة العربية وتقديم المساعدة في الجلوس بشكل فوري.\n* إدارة الحجوزات وقوائم الانتظار وتوزيع الطاولات بكفاءة.\n* الحفاظ على تواصل واضح مع طاقم المطعم لتنسيق تدفق الجلوس والخدمة بسلاسة.\n* تقديم القوائم للضيوف، وتوضيح العروض أو التخفيضات اليومية، والإجابة على الأسئلة الأساسية حول القائمة باللغة العربية.\n* التعامل مع استفسارات الضيوف وطلباتهم وشكاواهم باحترافية وتصعيد القضايا إلى الإدارة عند الحاجة.\n* التأكد من أن مناطق الاستقبال وانتظار الضيوف نظيفة ومنضبة وترحيبية.\n* المساعدة في تنسيق وصول الضيوف لأحداث خاصة أو تناول الطعام الخاص أو المجموعات الكبيرة.\n* الحفاظ على سجلات دقيقة للحجوزات وتفضيلات الضيوف.\n* التعاون مع فرق الخدمة والمطبخ لتعزيز رضا الضيوف.\n* الالتزام بمعايير المظهر الشخصي والزي الموحد والمظهر بما يتماشى مع سياسات الفندق.\n* تعزيز جو إيجابي ومحترم وحساس ثقافيًا يعكس التقاليد العربية.\n\n\nما نحتاجه منك:\n\n* إجادة اللغة العربية بطلاقة وإتقان جيد للغة الإنجليزية (وجود لغات إضافية ميزة إضافية).\n* خبرة سابقة كمضيفة أو موظف استقبال أو في خدمات الضيوف، ويفضل في بيئة فندقية أو مطعم.\n* مهارات تواصل وتفاعل ممتازة.\n* مظهر دافئ وودود واحترافي مع توجه قوي نحو خدمة العملاء.\n* القدرة على العمل تحت الضغط وإدارة مهام متعددة في نفس الوقت.\n* معرفة بتقاليد المطاعم العربية وثقافة الضيافة أمر مرغوب فيه بشدة.\n* مهارات أساسية في استخدام الحاسوب لإدارة الحجوزات والتواصل.\n\n\nما يمكن أن تتوقعه منا:\n\n\nنحن نوفر لكل موظف كل ما يحتاجه للنجاح. من راتب تنافسي يكافئ كل جهد تقوم به، إلى مجموعة واسعة من المزايا المصممة لمساعدتك في تحقيق أفضل توازن بين العمل والحياة – بما في ذلك زي كامل، خصومات رائعة على الغرف، وبعض من أفضل برامج التدريب في المجال.\n\n\nمهمتنا هي ترحيب الجميع وخلق فرق شاملة نحتفي فيها بالاختلافات ونشجع الزملاء على إظهار شخصياتهم الحقيقية في العمل. توفر IHG Hotels \\& Resorts فرص عمل متساوية للمتقدمين والموظفين بغض النظر عن العرق أو اللون أو الدين أو الجنس أو التوجه الجنسي أو الهوية الجنسانية أو الأصل الوطني أو وضع المحارب المخضرم المحمي أو الإعاقة. نحن نعزز ثقافة الثقة والدعم والقبول. دائمًا نرحب بالخلفيات والخبرات والآراء المختلفة.\n\n\nتوفر IHG لكل عضو في الفريق المساحة التي يحتاجها ليشعر بالانتماء، والنمو، وصنع فرق في بيئة تعاونية. نحن نعلم أنه للعمل بشكل جيد، يجب أن نشعر بالراحة – داخل العمل وخارجه – ومن خلال إطار الرفاه لدينا، نحن ملتزمون بدعم رفاه صحتك ونمط 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