Description
Summary:
Oversee comprehensive branch operations, driving sales growth, managing inventory, ensuring financial health, leading a team, and maintaining high customer satisfaction.
Highlights:
1. Lead and manage all aspects of branch operations and team performance
2. Drive sales and business development for revenue growth
3. Ensure high customer satisfaction and service quality
**Key Responsibilities Operations Management**
* Oversee day\-to\-day branch operations, ensuring efficiency and compliance with company policies
* Coordinate with head office for procurement, logistics, and supply chain activities
* Ensure proper handling, storage, and movement of goods
* Maintain operational standards, safety, and regulatory compliance
**Sales \& Business Development**
* Drive branch sales targets and revenue growth
* Develop and maintain relationships with key clients, suppliers, and partners
* Identify new business opportunities and expand customer base
* Monitor market trends, competitor activity, and pricing strategies
**Inventory \& Supply Chain**
* Manage stock levels to ensure product availability while minimizing excess inventory
* Oversee inventory control, stock audits, and shrinkage prevention
* Coordinate with warehouse and logistics teams for timely deliveries
* Ensure accurate documentation for incoming and outgoing goods
**Financial Management**
* Prepare and manage branch budgets, forecasts, and financial reports
* Monitor expenses and implement cost\-control measures
* Ensure timely invoicing, collections, and cash flow management
* Track KPIs such as sales performance, margins, and inventory turnover
**Team Leadership**
* Recruit, train, and supervise branch staff
* Set performance targets and conduct regular evaluations
* Motivate the team to achieve sales and operational goals
* Maintain discipline and a productive work environment
**Customer Service**
* Ensure high levels of customer satisfaction and service quality
* Handle major customer issues and resolve complaints effectively
* Maintain long\-term relationships with key accounts
Job Type: Permanent
Pay: From RO1,300\.000 per month
Work Location: In person