IT Support Specialist

Description

Summary: Rubatosis Technology Group is seeking a reliable and solution-oriented IT Support Specialist to join their team, offering a stable career path and opportunity to support modern IT systems. Highlights: 1. Stable career path with hands-on technical experience 2. Opportunity to support modern IT systems 3. Exposure to diverse IT systems and environments **Job Title:** IT Support Specialist / Technical Support Engineer **Job Summary** Rubatosis Technology Group is seeking a reliable and solution\-oriented IT Support Specialist to join our growing team in Salalah. This role offers a stable career path, hands\-on technical experience, and the opportunity to support modern IT systems across multiple business environments. If you enjoy troubleshooting, helping users, and working with evolving technologies, this is a strong opportunity to grow your IT career. **Key Responsibilities** * Provide technical support for hardware, software, and network\-related issues * Install, configure, and maintain desktops, laptops, printers, and other IT equipment * Troubleshoot system, network, and application problems promptly * Respond to support requests via email, phone, or ticketing systems * Manage user accounts, permissions, and access controls * Perform routine system maintenance and updates * Support basic network infrastructure (LAN/Wi\-Fi, routers, switches) * Document issues, solutions, and IT procedures * Assist in implementing security measures and data protection practices **Requirements** * Proven experience as an IT Support Specialist, Help Desk Technician, or Technical Support Engineer * Strong knowledge of Windows operating systems and Microsoft Office tools * Basic understanding of networking concepts (TCP/IP, DNS, DHCP) * Familiarity with hardware troubleshooting and system diagnostics * Experience with ticketing systems and remote support tools is an advantage * Good communication and problem\-solving skills * Ability to manage multiple tasks and prioritize effectively **Preferred Qualifications** * Diploma or degree in Information Technology, Computer Science, or related field * Certifications such as CompTIA A\+, Network\+, or similar are a plus * Experience supporting cloud\-based tools or services * Knowledge of cybersecurity best practices **Benefits** * Performance\-based incentives * Career development and certification support * Supportive team environment * Stable, long\-term employment opportunity **About the Company** Rubatosis Technology Group is a technology\-focused organization delivering IT support services, digital solutions, and infrastructure management to clients across various industries. We are committed to reliability, innovation, and continuous improvement in everything we do. **Why Work With Us** * Opportunity to build hands\-on technical expertise * Exposure to diverse IT systems and environments * Collaborative and professional work culture * Clear path for career growth and advancement **How to Apply** Submit your CV to apply for this opportunity. Candidates with relevant experience and a proactive approach to IT support are encouraged to apply. Shortlisted applicants will be contacted for the next stage. Job Type: Full\-time Pay: RO8,400\.000 \- RO12,000\.000 per year Work Location: In person