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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
HCP4+993, Muscat, Oman
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Description

**Additional Information** **Job Number**25161363 **Job Category**Rooms \& Guest Services Operations **Location**W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our Guest Experience Experts play a crucial role in delivering seamless experiences to both external and internal guests. Guest Experience Experts work across multiple departments, proactively providing various services that guests may need during their stay. They operate in diverse environments, freely moving as needed to handle tasks, respond to guest requests, prepare reports, introduce highlights of the local area, and ensure these interactions become an essential part of the hotel’s smooth overall operation. They have autonomy in determining how they work within our diverse environment. There are several essentials required for success in any position: maintaining a safe work environment, complying with company policies and procedures, safeguarding confidentiality, protecting company assets, adhering to quality standards, and ensuring professional appearance, attire, and communication. Consistently fulfilling these responsibilities (and responding appropriately to other reasonable job requirements) is vital for Guest Experience Experts to properly serve guests and the business every time. *Marriott International is an equal opportunity employer committed to welcoming and providing opportunities to all individuals. We actively foster an environment where each associate's background is valued and respected. Our greatest strength lies in the rich fusion of diverse cultures, talents, and experiences among our associates. The company is committed to eliminating discrimination based on any grounds, including but not limited to physical disability, veteran status, or other bases protected by applicable laws.* The mission of W Hotels is to "ignite curiosity and unlock new perspectives." We offer places to experience life. Opening doors and opening minds is our mission. We are constantly inspired by new encounters and fresh experiences. A proactive spirit lies at our core, enabling us to redefine luxury conventions worldwide. "Whatever you desire, whenever you want it" is our culture and service philosophy aimed at fulfilling our guests’ passions. If you are original, innovative, and always looking toward a future full of possibilities, W Hotels is the ideal workplace for you. By joining W Hotels, you become part of Marriott International’s portfolio of brands. Why not come work at a place where you can do your best work, achieve your goals, join an amazing global team, and **become your best self**?

Source:  indeed View original post
Salma Al Balushi
Indeed · HR

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