Summary: Indasas V LLC is seeking an IT Support Engineer to provide high-level technical assistance and manage internal technology, resolving hardware, software, and network issues. Highlights: 1. Resolve complex issues across Windows/Mac, mobile, and peripherals. 2. Configure and maintain servers, firewalls, and VPNs for 24/7 connectivity. 3. Opportunities for technical training and career progression. **IT Support Engineer** **Indasas V LLC** Indasas V LLC is seeking an IT Support Engineer to provide high\-level technical assistance and manage our internal technology ecosystem. You will be the primary point of contact for resolving hardware, software, and network issues to maintain peak organizational productivity. **The Work:** * **Technical Troubleshooting:** Resolve complex issues across Windows/Mac environments, mobile devices, and peripherals. * **Infrastructure Support:** Configure and maintain servers, firewalls, and VPNs to ensure 24/7 connectivity. * **User Lifecycle:** Manage employee onboarding/offboarding, including hardware provisioning and access management (Active Directory/O365\). * **System Maintenance:** Execute regular software patches, security updates, and data backups. * **Ticketing:** Manage and prioritize support requests, ensuring all SLAs are met with high user satisfaction. **The Requirements:** * **Expertise:** 3\+ years of experience in an IT Support or Helpdesk role. * **Technical Stack:** Proficiency in Office 365 administration, cloud platforms, and networking (TCP/IP, DNS, DHCP). * **Certifications:** CompTIA A\+, Network\+, or Microsoft Fundamentals (preferred). * **Soft Skills:** Exceptional communication and the ability to explain technical solutions to non\-technical staff. **Why Indasas V LLC?** * Fast\-paced, growth\-oriented work environment. * Comprehensive health and wellness package. * Opportunities for technical training and career progression. Job Type: Permanent Pay: RO3,300\.000 per month Work Location: In person