Description
Summary:
An IT Support Engineer at Nawras IT Solutions provides hands-on technical and field support, maintaining IT systems for clients, including computers, networks, and security equipment.
Highlights:
1. Provide on-site and remote IT support to diverse clients.
2. Maintain and troubleshoot computers, networks, and security systems.
3. Install and configure Windows/Linux, antivirus, and security tools.
**Nawras IT Solutions** provides IT support, networking, and digital solutions for businesses.
An IT Support Engineer in a company like Nawras IT Solutions is responsible for maintaining IT systems for clients (offices, businesses, and organizations). It is a hands\-on technical \+ field support role.
**Core Responsibilities:**
**Technical Support**
Provide on\-site and remote IT support to clients
*Fix issues with:*
Computers and laptops
Printers and scanners
Software and operating systems
**Network Support**
*Set up and troubleshoot:*
Wi\-Fi networks
Routers and switches
LAN connections
Ensure stable internet and network connectivity
**System Maintenance**
Install and configure:
Windows/Linux systems
Antivirus and security tools
Perform regular system updates and backups
**User Support**
Assist employees/customers with IT problems
Respond to helpdesk tickets
Provide simple training on software usage
**ELV / Hardware Support**
*Install and maintain:*
CCTV systems
Access control systems
Office security equipment
**Documentation**
Maintain service reports
Log issues and solutions
Update client IT inventory
Pay: From RO650\.000 per month
Work Location: In person