**Job Purpose** To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction **Job Requirements** Graduate in any discipline **Years of Experience** * 5\-7 years experience of successfully running a profitable retail store **Essential Roles and Responsibilities** * Establish and maintain effective professional relationships with key business partners. * Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties * Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness. * Monitor sales per square foot to ensure maximum productivity within brand and store specifications * Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company. * Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets * Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly. * Minimise stock loss through the management, implementation and adherence of ATG policies and procedures. * Analyse stock management information available to ensure sales opportunities are maximised. * Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback. * Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties. * Ensure all Company policies and procedures are implemented and adhered to. * Prepare and implement stock takes in store in liaison with the Operations team. * Ensure Company Health \& Safety standards are adhered to at all times. * Provide leadership and direction to team members towards the achievement of goals and objectives. * Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.