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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
HCP4+993, Muscat, Oman
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Description

**Additional Information** **Job Number**25161363 **Job Category**Rooms & Guest Services Operations **Location**W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our work is not simply about providing guests with clean rooms and freshly made beds. Instead, we aim to create memorable and exceptional experiences. Housekeeping specialists are skilled in various room maintenance tasks and are responsible for maintaining the appearance and cleanliness of the entire hotel. Employees are empowered to move throughout their space and perform necessary tasks independently. Housekeeping specialists assist in delivering excellent guest experiences by handling guest requests, organizing carts, cleaning guest rooms and public areas, or performing other similar duties. Regardless of the position you hold, several factors are essential for success: creating a safe working environment, adhering to company policies and procedures, maintaining confidentiality, meeting quality standards, and ensuring professionalism in uniform, appearance, and communication. Housekeeping specialists must remain active throughout their shift, standing or walking for extended periods, and perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing items weighing up to 23kg without assistance. Successfully completing all these activities (and performing job duties appropriately when requested) is critical for housekeeping specialists, as they must always give their best for guests and the business. *Marriott International is committed to being an equal opportunity employer, welcoming everyone and striving to provide accessibility to opportunities. We actively foster an environment that values and respects the unique backgrounds of each individual employee. Our greatest strength lies in the rich blend of our employees' cultures, talents, and experiences. We are dedicated to avoiding discrimination based on any protected characteristic, including individuals with disabilities, veterans, and others protected by relevant laws.* The mission of W Hotels is to 'awaken curiosity and expand the world.' W Hotels are places to experience life. We are here to open doors and open minds. Constantly facing the new, we draw inspiration from novel experiences. The spirit of 'anything is possible' lies at the heart of W Hotels, serving as the foundation upon which we have redefined luxury standards globally and built the reputation of W Hotels. 'Whatever/Whenever' embodies the culture and service philosophy of W Hotels, breathing life into the passion of guests who seek us out. If you are original, innovative, and always looking toward a future of possibilities, W Hotels sincerely welcomes you. Joining W Hotels means becoming part of Marriott International's brand portfolio. If you want to work to your fullest potential, strive toward your goals, and become the best version of yourself as a valued member of an outstanding global team, knock on the door of W Hotels.

Source:  indeed View original post
Salma Al Balushi
Indeed · HR

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