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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
HCP4+993, Muscat, Oman
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Description

**Additional Information** **Job Number**25161363 **Job Category**Rooms \& Guest Services Operations **Location**W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond providing guests with seamless check-in and check-out. Above all, we must create a unique and memorable experience. Our Guest Experience Experts take the initiative to offer a wide range of services that guide guests throughout their stay. They are empowered to move within their space and do what needs to be done. Whether it’s handling operational needs, responding to guest requests, preparing reports, or sharing local points of interest, Guest Experience Experts ensure that guests feel transactions are part of the experience. Regardless of your position, certain things are essential for success—creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Experience Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods) and being hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) unassisted). It is essential that Guest Experience Experts perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests are always satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, treating every individual with dignity and respect, and providing equal opportunities for all. We have established an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* At W Hotels, our mission is to spark curiosity and broaden horizons. Our properties deliver authentic life experiences. We aim to open doors as well as minds, and we are deeply inspired by new faces and fresh experiences. We are dedicated to listening and meeting every need, allowing us to redefine luxury standards around the world. The Whatever/Whenever service embodies our service culture and philosophy, bringing our guests’ passions to life. If you are original, creative, and forward-thinking, welcome to W Hotels. By joining the W Hotels team, you also become part of the Marriott International portfolio of brands. **Choose** a company that empowers you to bring your best self, **give** meaning to your career, **be part of** an incredible global team, and **become** the best version of yourself.

Source:  indeed View original post
Salma Al Balushi
Indeed · HR

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