Seeb Process Engineering Job Listings

Guest Relations Manager64302756077571120

Indeed

Guest Relations Manager

**Guest Relations Manager** Mandarin Oriental Muscat is looking for a **Guest Relations Manager** to join our **Guest Relations** team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award\-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought\-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting\-edge of luxury experiences. **Mandarin Oriental Muscat** Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one\-of\-a\-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world\-class amenities and sweeping sea or mountain views. **Responsibilities** * Responsible for the success of all Guest Relation matters and activities. Success is defined by the Director of Rooms * Creates MOWow Moments that surprise and inspire our guests * Being able, and regularly performing, duties of all functions within the Front Office, Concierge Desk and Club Lounge as per the demands of the operations. * Be present at the Front Office, Club Lounge and Lobby during peak hours and support the Team operationally * Being an ambassador of the hotel, both being actively engaging with guests and with colleagues. * Ensure that all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules are properly understood and followed through. * Creating unique internal experiences for our guests in collaboration with all departments. * Focus on process improvement and implement innovative solutions to challenges of our business or service improvements. * Supports the Front Office Manager, Club Lounge Manager and Chief Concierge in daily operations * Is a role model for grooming standards, MOHG pillars and behaviours * Leads the Guest Relation team by setting goals, developing the team members, providing hands\-on support operationally, planning the Guest Relation schedule and more * Actively advertises our Fans of MO guest recognition program to our guests * Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff. * Attend Management meetings as scheduled. * Handle all guest complaints and comments tactfully. * Train the Front of House Teams in handling guest feedbacks, complaints and how to process hints given by the guests in conversations to ensure highest guest satisfaction levels. * Cooperate and coordinate teamwork with other departments. * Perform Manager on Duty shifts. **Our commitment to you** * Learning \& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the \#MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath \& Colleague Wellness. Finding the right work\-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

HCP4+993, Muscat, Oman

Negotiable Salary

Indeed

Program Manager (Oman)

***Job Overview:*** Highly skilled Acceleration and Startup Ecosystem Building Program Manager who will be the driving force behind Oman based acceleration program and will be responsible to manage all aspects of the program, facilitate ecosystem building events and training, mentor startups, and maintain good working relationships with all partners. ***Responsibilities*** **Program Management:** * Develop, refine, and execute multiple programs, including accelerators, bootcamps, and incubators, ensuring alignment with Brinc’s corporate innovation goals. * Oversee all aspects of program logistics, including scheduling events, mentorship sessions, and workshops. * Support program participants during the onboarding process, ensuring seamless integration into programs. **Startup/SMEs Engagement** * Plan and implement outreach campaigns to attract startups and SMEs to participate in Brinc programs. * Conduct due diligence on applicants, contributing to the selection and evaluation process for startups and SMEs. * Act as the primary contact for portfolio startups, providing mentorship and support throughout their engagement with Brinc. **Stakeholder Management** * Build and maintain relationships with external partners, mentors, and investors, fostering connections that enhance program value. * Collaborate with marketing teams to promote programs and events across multiple channels. * Ensure effective communication of program details and updates with all stakeholders. **Ecosystem Building and Event Management** * Organize and execute ecosystem\-building events such as hackathons, design sprints, and workshops to strengthen Brinc’s presence in Oman. * Collaborate with the regional marketing team to ensure maximum visibility and impact for these events. **Research and Strategy Development** * Conduct market and ecosystem research to identify trends, needs, and challenges within the Oman innovation ecosystem. * Contribute to the design and refinement of program curricula and activities to meet market needs. **Business Development** * Identify and pursue new business opportunities to expand Brinc’s reach within Oman. * Develop and pitch proposals that highlight Brinc’s value proposition to potential clients and partners. * Collaborate with the Senior Corporate Innovation Manager to secure partnerships, sponsorships, and funding. ***Qualifications*** **Experience** * 3\-5 years of experience in program management, startups, accelerators, or corporate innovation. * Proven track record in managing multiple programs and stakeholder engagement. * Familiarity with industries such as technology, fintech, or sustainability is highly desirable. **Skills** * Strong project management, organizational, and multitasking abilities. * Excellent interpersonal and communication skills for mentoring, stakeholder management, and public speaking. * Ability to identify and pursue new business opportunities strategically. * Bilingual proficiency in Arabic and English is required. **Education** * Degree in business, innovation, or a related field preferred. * Certifications in project management (e.g., PMP, Agile) are an advantage but not mandatory. **Cultural Fit** * Demonstrates a “can\-do” attitude, entrepreneurial mindset, and strong collaboration skills. * Ability to adapt to a fast\-paced environment and effectively manage multiple priorities. * Willingness to travel regionally within the GCC as needed. Hdeo8TxiPY

HCP4+993, Muscat, Oman

Negotiable Salary

Business Analyst (Creatio)64143535763969122

Indeed

Business Analyst (Creatio)

We are looking for the System/Business analyst to join our team! Experience: * implementation and refinement of IT products (preferably for external customers) * building the concept of information system implementation and/or automation of a new business process in the existing system from scratch * collecting requirements from the client * development of technical documentation * conduct trainings and presentations Skills: * experience with Creatio platform * experience with automating business processes in banks and financial institutions * knowledge of SQL * knowledge of Figma What will you do: * interview with a client — identify business needs and offer the customer appropriate options for solving business tasks; * develop and agree concepts of system implementation and technical design; * set technical tasks for the development team and control the quality of the project solution; * make system interface settings; * protect and confirm the implemented technical solution with a client; * conduct training for clients on effective use of the system. Job Type: Full\-time Experience: * Creatio platform: 1 year (Required)

HCP4+993, Muscat, Oman

Negotiable Salary

Income Auditor/Accounts Receivable, Omani only64143535496066123

Indeed

Income Auditor/Accounts Receivable, Omani only

Income Auditor/Accounts Receivable, Omani only The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best\-in\-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. **What will I be doing?** * Audit the hotel's daily revenue figures, supporting reports and vouchers * Review all entertainment dockets and officers checks, ensuring that all are authorized and signed and have appropriate level of detail * Prepare rebate and allowance summary * Reconcile credit card charges between the electronic credit card machine and the Point of Sale system on a daily basis * Input and allocate credit card payments from bank statements, following up on any discrepancies * Audit the daily cash summary prepared by the General Cashier and records the summary in the General Cashier’s Report * Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc. have been properly authorized * Record cashier overs/under in the relevant reports and follow up with the Outlet Managers or Front Office Manager * Audit the daily food and beverage report and verify the cashier’s remittances to the General Cashier’s Report * To be fully conversant with the Hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to * Maintain adequate and up to date files * Handle all requests and inquiries in a timely and efficient manner * Flexible in relation to working hours, especially at month\-end * To perform any additional tasks assigned to ensure that the department functions smoothly * Ensure that all debtors are billed in a timely fashion * Ensure that all necessary supporting documentation is submitted with invoices to substantiate charges and to ensure payment is collected in a timely fashion * Ensure the prompt issuance and sending of invoices * Ensure that all city ledger invoice batches are posted and reconciled on a daily basis * Ensure the posting of invoices is done using the correct debtor codes * Post and reconcile credit card transactions for all credit card types and follows up with banks on outstanding credit card reimbursements * Handle all credit card queries * Prepare credit card rebates/refunds with complete supporting documents/approval * Follow up the collection of inter\-hotel billings and Hilton Honors redemptions * Ensure proper filing systems to facilitate retrieval of information * Ensure all advanced payments received are properly recorded * Prepare and process the travel agents commission reports for both local and international travel agents **What are we looking for?** * Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections * Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate * Ability to proactively identify and prevent potential problems * Ability to help develop problem solving skills among direct reports and other team members as appropriate * Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities * Detail oriented and organized * Ability to develop presentations and effectively present to all levels of company, hotels \& owners. * Strong communication and negotiation skills (all levels of management and external customers) * Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required Additional Preferences: * University degree in Accounting or Finance **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

HCP4+993, Muscat, Oman

Negotiable Salary

Associate Sales Manager (Technology Products & Services)64056158994691124

Indeed

Associate Sales Manager (Technology Products & Services)

1\. Sales and Execution:  Develop and implement comprehensive sales strategies aligned with the company's business goals.  Identify and prioritize target markets, industries, and customer segments.  Maintain good number of leads and follow up rigourosly through the sales life cycle to achieve the targets.  Ensure quarterly budgets are met or exceeded, with sales incentives aligned with achieving these targets. 2\. Team Leadership:  Create, Lead, mentor, and manage a sales team to ensure high performance and professional growth.  Foster a culture of excellence, collaboration, and accountability within the sales organization. 3\. Market Expansion:  Drive market expansion efforts to increase the company's presence in existing and new markets.  Identify opportunities for strategic partnerships and alliances to enhance market penetration. Customer Relationship Management:  Build and maintain strong relationships with key customers, partners, and stakeholders.  Ensure customer satisfaction by understanding their needs and providing tailored solutions. 5\. Sales Operations:  Oversee the sales operations, including pipeline management, forecasting, and reporting.  Implement and optimize sales processes, tools, and technologies to enhance efficiency and effectiveness.  Utilize cold calling, digital marketing, and online sales techniques to drive lead generation and conversion. 6\. Product and Market Knowledge:  Stay updated on industry trends, competitive landscape, and emerging technologies.  Collaborate with product development and marketing teams to align sales efforts with product offerings and market demands.  Focus on selling technology products including Self\-Service Kiosks, Payment Solutions, Odoo ERP, Software Testing, and DevOps services. Job Type: Full\-time Pay: RO350\.000 \- RO500\.000 per month

HCP4+993, Muscat, Oman

OMR 350,000-500,000/month