Description
Position Summary:
Food & Beverage Guest Service Experts create a memorable experience by delivering diverse guest-centric services while maintaining quality standards.
Key Highlights:
1. Create a memorable and unique guest experience
2. Focus on hospitality and sincere service
3. Training and development opportunities
**Additional Information**
**Job Number**26101745
**Job Category**Food and Beverage \& Culinary
**Location**Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Our work goes beyond simply serving food at the table for guests to enjoy until they request the check. Additionally, we aim to create a memorable and unique experience—with food and beverage as part of it. Our Guest Service Experts take initiative in delivering a wide range of services designed to enhance the guest experience. Whether setting tables, assisting in the kitchen, cleaning work areas, or restocking supplies, Guest Service Experts ensure all tasks contribute seamlessly to the overall guest experience.
Regardless of your specific role, certain fundamentals are essential for success: creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring professional appearance, grooming, and communication. Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and engaging in various physical tasks (moving, lifting, carrying, pushing, and placing items weighing under 50 pounds unassisted; reaching overhead and bending down; performing movements requiring knee bending, twisting, stretching, and stooping). It is critical that Guest Service Experts consistently perform these tasks—and other reasonable duties assigned—to ensure guest satisfaction and smooth hotel operations.
DESIRED QUALIFICATIONS
Education: High school diploma or equivalent General Educational Development (GED) certificate.
(General Educational Development, GED).
Relevant work experience: No prior relevant work experience required; previous experience in foodservice environments is preferred.
Supervisory experience: No supervisory experience required.
License or certification: None
*At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.*
Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while preserving the comfort of the familiar worldwide. As a host at Marriott Hotels, you will help uphold our promise of “A Great Hotel Experience, Every Time” through thoughtful, sincere service that anticipates guest needs—enhancing this living legacy. With a name synonymous with hospitality around the world, we proudly invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.
JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because when you’re happy, guests are happy too. JW Marriott associates are confident, innovative, genuine, intuitive, and carry forward the brand and founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy authentic camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition—and most importantly—a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest service begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.