**Additional Information** **Job Number**25166877 **Job Category**Rooms \& Guest Services Operations **Location**Al Bustan Palace a Ritz\-Carlton Hotel, PO Box 1998, Muscat, Oman, Oman **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond providing guests with seamless check-in and check-out. Above all, we must create a unique and memorable experience. Our Guest Experience Experts take the initiative to offer a wide range of services that guide guests throughout their stay. They are empowered to move within their space and do what needs to be done. Whether addressing operational needs, responding to guest requests, preparing reports, or sharing local points of interest, Guest Experience Experts ensure guests feel that transactions are part of the experience. Regardless of your position, certain things are essential for success—creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Experience Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods) and being hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) without assistance). It is essential that Guest Experience Experts perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunities, treating every individual with dignity, and offering the same opportunities to all. We have created an environment where the unique qualities of our employees are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* In over 100 award-winning properties worldwide, the staff at The Ritz\-Carlton creates such exceptional experiences that they remain etched in guests' memories long after their stay. The brand attracts top hospitality talent from around the world who continue the tradition of creating unforgettable memories. We believe that everyone can succeed when empowered to be creative, caring, and empathetic. Every day, we set the standard for luxurious, exclusive, and unparalleled service around the world. It is our great pride to deliver excellence in comfort and hospitality to our guests. Your role will be to ensure that The Ritz\-Carlton's standards of excellence are upheld every day, in an elegant and thoughtful manner. These standards form the foundation of Ritz\-Carlton properties and drive us to exceed expectations daily. It is through these standards and our belief that our culture contributes to our success that The Ritz\-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our employee promise, our credo, and our service values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz\-Carlton team, you also become part of the Marriott International portfolio of properties. **Choose** a company that enables you to bring your best self, **give** meaning to your career, **be part of** an incredible international team, and **become** the best version of yourself.