Engineer, Customer Applications

Description

Summary: This role involves owning day-to-day support and enablement for customers evaluating Lumotive dev kits, serving as the frontline interface for early-stage customers. Highlights: 1. Support LiDAR dev kit customers during evaluation phase 2. Collaborate with internal teams to escalate and resolve issues 3. Work in a fast-paced startup environment Lumotive is pioneering the era of programmable optics—where light is controlled as intelligently and flexibly as software. At the heart of this transformation is a once\-in\-a\-generation innovation: a flat CMOS\-based “general purpose optic.” Lumotive’s Light Control Metasurface (LCM™) beam forming chips can be programmed to function as a beam steering mirror, a lens, mirror, a beam splitter—or any optical function—replacing bulky and mechanical optical components with a fully digital, reconfigurable semiconductor . This breakthrough lays the foundation for a massive shift in multiple technologies—from 3D sensing and imaging to optical networking, free space optical communication, and beyond. Like the shift from analog to digital in electronics, programmable optics will reshape industries from robotics, self\-driving cars, AI, defense, and healthcare. Lumotive’s first commercial application is in LiDAR, where its software\-defined beam steering chips are already enabling compact, high\-performance, solid\-state sensors. These sensors are being deployed today in smart infrastructure, robotics, and mobility systems through leading module makers and solution integrators. With more than 200 patents and growing commercial traction, Lumotive is delivering the world’s first digital platform for light—and redefining what’s possible in the optical age. ### **Job Description:** In this role, you will own day\-to\-day support and enablement for customers evaluating Lumotive dev kits. This role is the frontline interface for early\-stage customers and plays a key role in moving them toward adoption. ### **Responsibilities:** * Support LiDAR dev kit customers during evaluation phase, including setup, configuration, and integration * Provide sample datasets and guidance on sensor usage and modes * Conduct and support basic testing and joint customer evaluations (remote/on\-site) * Troubleshoot common issues in integration and usage * Maintain clear communication with customers to drive progress and avoid stalls * Collaborate with internal teams to escalate and resolve issues ### **Qualifications:** * Bachelor’s degree in Engineering, Electrical, Computer Science or related * 1–3 years of hands\-on engineering experience * Background in electrical engineering, optics, robotics, or related fields * Comfortable with basic debugging (hardware/software) and scripting / data handling (Python, ROS is a plus) * Strong English communication skills and ability to work with customers * Comfortable to work in a fast paced start up environment * Exposure to LiDAR / 3D sensing and robotics or perception systems is preferred * Candidates must be Omani Nationals