Customer Project Manager

Description

Summary: Seeking a Customer Project Manager to lead end-to-end delivery of Mobile Radio Access Network (RAN) projects for strategic customers in Oman, balancing commitments and building relationships. Highlights: 1. Lead complex network rollout projects with end-to-end accountability 2. Serve as primary customer contact, ensuring transparency and trust 3. Lead and develop a diverse, technically skilled team **Join our Team** ----------------- **About This Opportunity** Ericsson connects people, businesses, and societies through mobile networks. We are looking for a **Customer Project Manager** to lead the delivery and deployment of Mobile Radio Access Networks (RAN) for strategic customers in Oman. In this role, you will have end\-to\-end accountability for complex network rollout projects — balancing contractual, financial, and operational commitments while building trusted relationships with the customer organization. You will lead a multi\-disciplinary team and coordinate a broad ecosystem of internal and external stakeholders. The role reports to the Head of PMO in CU GULF. **What You Will Do** * Define and maintain the project baseline: scope, schedule, resources, and governance * Lead planning, execution, and deployment of mobile radio network projects (RAN, 5G) * Serve as the primary point of contact for the customer, ensuring transparency and trust * Track project progress; manage changes, risks, conflicts, and escalations * Lead and develop a diverse, technically skilled team * Coordinate across internal functions: Supply, Sourcing, Finance, and Operations * Manage external partners and third\-party service providers * Own project financials: forecasting, cost control, revenue recognition, and margin * Ensure compliance with health, safety, environmental, security, and anti\-corruption standards * Support pre\-sales and proposal activities when needed * Continuously improve project methods, tools, and ways of working **You Will Bring** **Required:** * \+5 years of experience as a CPM * Degree in Telecommunications, Electronics, IT, or equivalent practical experience * Proven experience delivering mobile network / RAN rollout projects, including 5G * Strong track record in customer\-facing project leadership within complex environments * Ability to manage multi\-stakeholder ecosystems across customers, teams, and suppliers * Experience managing project budgets, forecasts, and financial reporting * Clear communication, leadership, and influencing skills * Structured, proactive, and solution\-focused approach * Fluency in English and Arabic **Advantageous:** * Experience with operators in the Middle East * Background in network modernization, swap, or large\-scale rollout programs * PMP, Prince2, or equivalent project management certification * Experience managing subcontractors and third\-party suppliers * Familiarity with contract management and project sales processes