Description
Job Summary:
Guest Service Experts create memorable experiences by assisting in the kitchen, cleaning areas, and restocking supplies to ensure guest satisfaction.
Key Highlights:
1. Create a memorable and unique experience with food and beverage
2. Be part of a global team and reach your best self
3. Work in a luxury environment focused on holistic well-being
**Additional Information**
**Job Number**26096200
**Job Category**Food and Beverage \& Culinary
**Location**Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Our work is not limited to simply serving food at the table for guests to enjoy until they request the check. Additionally, we aim to create an experience that is memorable and unique\-with food and beverage at its core. Our Guest Service Experts take initiative in delivering a full range of services designed to enhance the guest experience. Whether setting tables, assisting in the kitchen, cleaning work areas, or restocking supplies, Guest Service Experts ensure all services become part of the guest experience.
Regardless of your specific role, there are several fundamental requirements for success (creating a safe workplace, following company guidelines and procedures, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Service Experts are constantly on the move (standing, sitting, walking for extended periods, navigating sloped, uneven, and sometimes slippery surfaces), reviewing menus (reading and verifying information), and engaging in various tasks (moving, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance; reaching overhead and bending down; performing movements requiring knee bending, twisting, stretching, and stooping). It is essential that Guest Service Experts consistently perform these tasks (and other reasonable tasks assigned) to ensure guest satisfaction and smooth hotel operations.
DESIRED QUALIFICATIONS
Education:High school diploma or equivalent General Educational Development (GED) certificate.
(General Educational Development, GED).
Relevant work experience:No prior relevant work experience required; previous experience in food and beverage environments is preferred.
Supervisory experience:No supervisory experience required.
License or certification:None
*At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.*
Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while preserving the comfort of the familiar worldwide. As a host of Marriott Hotels, you will help us uphold our promise of “A wonderful hotel experience, always” through thoughtful and sincere service that anticipates guests’ needs—thereby enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore employment opportunities with Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** your best self.
JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first, because if you are happy, guests will be too. JW Marriott associates are trusted, innovative, genuine, intuitive, and carry forward the brand and company founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you will be part of a community and enjoy genuine camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition, and, most importantly, a place where you can pursue your passion within a luxury environment focused on holistic well-being. Exceptional guest service begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part** of an incredible global team, and **you will become** your best self.