Short-Term Rental Portfolio Manager

Description

Summary: Seeking a versatile, hands-on Short-Term Rental Operations Manager to oversee end-to-end property performance, blending revenue strategy, hospitality, and operational logistics. Highlights: 1. Manage multi-tier revenue & listing strategy with dynamic yield management 2. Oversee hybrid guest experience & concierge services with adaptable support 3. Lead cleaning logistics, maintenance & field operations for pristine standards We are seeking a versatile, hands\-on **Short\-Term Rental Operations Manager** to oversee the end\-to\-end performance of our diversified property portfolio. This role requires a unique blend of analytical revenue strategy, high\-standard hospitality, and gritty on\-the\-ground operational logistics. You will be responsible for maximizing occupancy across luxury, corporate, and leisure segments while maintaining pristine physical property standards and exceptional guest satisfaction Key Responsibilities Multi\-Tier Revenue \& Listing Strategy * **Dynamic Yield Management:** Utilize algorithmic pricing engines to adjust daily rates based on seasonal trends, corporate demand shifts, and local events. * **Agile Listing Optimization:** Customize listing copy, photo curation, and SEO strategies to appeal simultaneously to executive travelers, vacationers, and high\-end guests. * **Cross\-Channel Synchronization:** Maintain a centralized Property Management System (PMS) to eliminate double\-bookings across multiple booking platforms and direct sites. Hybrid Guest Experience \& Concierge Services * **Responsive Communication:** Act as the primary point of contact from initial inquiry to checkout, maintaining an under\-15\-minute average response time. * **Varying Guest Adaptability:** Seamlessly pivot service styles, providing self\-service efficiency for corporate guests and high\-touch concierge support for luxury travelers. * **Review Cultivation:** Proactively solve guest issues in real time to secure consistent, high\-rating reviews across all portfolio assets. Cleaning Logistics, Maintenance \& Field Operations * **Vendor \& Team Leadership:** Recruit, train, and schedule cleaning professionals, using turnover coordination software to automate scheduling. * **On\-Site Inspections:** Conduct routine physical walkthroughs to ensure property staging, deep cleaning, and linen quality meet strict standards. * **Supply Chain \& Inventory:** Audit, source, and restock guest amenities, corporate office essentials, and luxury consumables. * **Asset Maintenance:** Coordinate with local HVAC, plumbing, and electrical vendors for immediate emergency fixes and long\-term preventative care. Required Qualifications * **Flexible Tech Adaptability:** High proficiency learning property management software, dynamic pricing platforms, smart locks, and internal communication tools. * **Geographic Proximity:** Located within reasonable driving distance of the properties to handle physical inspections, lockouts, or emergency maintenance. * **Schedule Agility:** On\-call availability during peak hospitality hours, including evenings, weekends, and holidays. * **Resourcefulness:** A robust personal or professional network of reliable local contractors, handymen, and cleaners. Pay: From RO300\.000 per month Work Location: Hybrid remote in Muscat