Bell Attendant

Description

Summary: This role is a key person in delivering exceptional guest service, acting as a guide, ambassador, and information source while ensuring warm welcomes and friendly goodbyes. Highlights: 1. Be a key person in delivering exceptional guest service. 2. Serve as a guide, ambassador, and source of information for the hotel. 3. Ensure warm welcomes and friendly goodbyes for all guests. **Company Description** Founded in 1933 in Portugal, Tivoli Hotels \& Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job Description** You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest\-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role. **Qualifications** * High School Diploma * Passionate about hospitality * Positive learning attitude * Good communication skills * Good level of English