IT Support Specialist

Description

Summary: As an IT Support Specialist, you will provide technical support and maintain the company's IT systems, ensuring reliable operation of hardware, software, networks, and business applications. Highlights: 1. Provide first-level IT support and maintain IT systems. 2. Opportunity for career growth and professional development. 3. Exposure to diverse technologies in a collaborative environment. **Position:** IT Support Specialist **Company:** SERGAS Group **Location:** Bahrain **About the Company** **SERGAS Group** is a leading engineering and industrial services company in Bahrain, providing integrated solutions across gas, infrastructure, construction, and energy sectors with a strong commitment to innovation, safety, and operational excellence. **Job Description** As an IT Support Specialist, you will provide technical support and maintain the company's IT systems, ensuring reliable operation of hardware, software, networks, and business applications across office and project sites. **Key Responsibilities** * Provide first\-level IT support for hardware, software, and network issues. * Install, configure, and maintain computers, Microsoft 365, and business applications. * Manage user accounts, system access, and IT equipment. * Support network connectivity, cybersecurity, and system backups. * Maintain IT documentation, asset records, and helpdesk tickets. * Assist with IT projects and infrastructure improvements. **Qualifications** * Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. * 2–5 years of IT support experience. * Knowledge of Windows, Microsoft 365, networking, and hardware troubleshooting. * Strong problem\-solving, communication, and customer service skills. * Experience with Active Directory, ERP systems, or IT certifications is an advantage. **Why Join SERGAS Group?** Join a well\-established engineering company that offers career growth, exposure to diverse technologies, ongoing professional development, and the opportunity to support critical industrial operations in a collaborative work environment. Pay: From RO850\.000 per month Work Location: In person