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Indeed

Hostess

As a Hostess at Crowne Plaza Muscat OCEC, you will be the face of our restaurant, creating a warm and welcoming first impression for all guests. Your role is pivotal in ensuring smooth guest flow and managing reservations to deliver exceptional dining experiences aligned with IHG standards. YOUR DAY\-TO\-DAY: * Greet all guests promptly, courteously, and professionally upon arrival. * Escort guests to their tables, ensuring comfort and satisfaction. * Manage the reservation system efficiently, including phone, online, and walk\-in bookings. * Maintain an organized waiting list and provide accurate wait times during busy periods. * Coordinate with service staff to ensure seamless table turnover and seating. * Maintain a clean and orderly hostess stand and entrance area at all times. * Stay updated with restaurant menus, promotions, and events. * Handle guest inquiries and complaints professionally and escalate issues when necessary. * Build rapport with repeat guests and recognize VIPs in line with IHG service standards. * Support the restaurant team during peak hours as needed. WHAT WE NEED FROM YOU: * High school diploma or equivalent; diploma in Hospitality or related field is a plus. * Previous experience in a hotel or restaurant environment preferred. * Excellent interpersonal and communication skills in English; Arabic or other language skills are a plus. * Professional appearance and positive attitude. * Strong organizational and multitasking abilities. * Familiarity with reservation software or POS systems is advantageous. * Flexibility to work in shifts, including weekends and holidays. WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work\-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels \& Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well\-being framework, we are committed to supporting well\-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever\-growing global family. Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

HCP4+993, Muscat, Oman

Indeed

Hostess (Arabic)

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels \& Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre\-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality. The Hostess (Arabic) is the first point of contact for guests entering the hotel’s Arabic restaurant or food outlet. This role ensures a warm, welcoming, and culturally respectful greeting and seating experience for guests, reflecting Arabic hospitality traditions. The Hostess will manage reservations, coordinate seating arrangements, and assist with guest inquiries in Arabic and other languages as needed. YOUR DAY\-TO\-DAY: * Greet guests warmly upon arrival with Arabic hospitality etiquette and offer assistance in seating them promptly. * Manage reservations, guest waiting lists, and table assignments efficiently. * Maintain clear communication with restaurant staff to coordinate smooth seating and service flow. * Provide guests with menus, explain daily specials or promotions, and answer basic questions about the menu in Arabic. * Handle guest inquiries, requests, and concerns professionally and escalate issues to management when necessary. * Ensure the reception and waiting areas are clean, organized, and welcoming. * Assist in coordinating guest arrivals for special events, private dining, or large groups. * Maintain accurate records of reservations and guest preferences. * Collaborate with the service and kitchen teams to enhance guest satisfaction. * Uphold grooming, uniform, and appearance standards in line with hotel policies. * Promote a positive, respectful, and culturally sensitive atmosphere reflecting Arabic traditions. WHAT WE NEED FROM YOU: * Fluent in Arabic and good command of English (additional languages are a plus). * Previous experience as a hostess, front desk staff, or in guest services, preferably in a hospitality or food \& beverage setting. * Excellent communication and interpersonal skills. * Warm, friendly, and professional demeanor with a strong customer service orientation. * Ability to work well under pressure and manage multiple tasks simultaneously. * Knowledge of Arabic dining customs and hospitality culture is highly desirable. * Basic computer skills for handling reservations and communication. WHAT YOU CAN EXPECT FROM US: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work\-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels \& Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well\-being framework, we are committed to supporting well\-being in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever\-growing global family. Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

HCP4+993, Muscat, Oman

Indeed

Social Media Executive

**Key Duties \& Responsibilities:** * Creating and posting engaging content (photos, videos, stories, reels). * Responding to customer comments and messages. * Coordinating with the marketing team on promotions and campaigns. * Monitoring performance metrics and preparing reports. * Keeping up with the latest food and social media trends. Job Type: Full-time

HCP4+993, Muscat, Oman