Lead Consultant (Client Ops)

Description

Summary: WedoIQ Salalah seeks a Lead Consultant (Client Ops) to manage client operations projects, ensure service delivery, and build strong client relationships in a strategic leadership role. Highlights: 1. Lead client operations projects from planning to execution 2. Be part of a respected consulting firm shaping client operations 3. Lead high-impact projects with regional and international exposure Job Opportunity: Lead Consultant (Client Ops) **Location:** Salalah, Oman **Company:** WedoIQ Salalah About Us WedoIQ Salalah is a forward\-thinking consulting and technology solutions firm dedicated to helping clients optimize operations, enhance efficiency, and achieve sustainable growth. With a strong presence in Oman and a commitment to innovation, we deliver tailored strategies that empower businesses to thrive. To strengthen our client operations division in Salalah, we are seeking an experienced **Lead Consultant (Client Ops)** to oversee client engagements and drive operational excellence. Role Overview The **Lead Consultant (Client Ops)** will be responsible for managing client operations projects, ensuring service delivery, and building strong client relationships. This role requires strategic insight, leadership, and the ability to translate complex operational challenges into actionable solutions. Key Responsibilities * Lead client operations projects from planning to execution. * Serve as the primary point of contact for key clients, ensuring satisfaction and success. * Analyze client processes and recommend improvements for efficiency and scalability. * Collaborate with internal teams to deliver tailored solutions aligned with client needs. * Monitor KPIs and prepare detailed reports for clients and senior leadership. * Mentor junior consultants and provide guidance on best practices. * Ensure compliance with company policies and industry standards. * Identify opportunities for business growth and client expansion. Qualifications * Bachelor’s or Master’s degree in Business Administration, Operations Management, or related field. * 8–10 years of experience in consulting, client operations, or business process management, with at least 5 years in a leadership role. * Proven track record of managing client\-facing projects and delivering measurable results. * Strong knowledge of operational frameworks, process optimization, and client engagement strategies. * Excellent analytical, organizational, and communication skills. * Ability to manage multiple priorities in a dynamic environment. * Fluency in English; Arabic is a strong advantage. Why Join Us? * Be part of a respected consulting firm shaping client operations in Oman. * Lead high\-impact projects with regional and international exposure. * Competitive salary and benefits package. * Opportunities for professional growth and career advancement. * Collaborative, innovative, and client\-focused work culture. Job Type: Full\-time Pay: Up to RO2,050\.000 per month Work Location: In person