Retail Operations Manager

Description

Summary: Repere Choppe is seeking an experienced Retail Operations Manager to oversee daily store operations, manage staff performance, and ensure sales and service standards are met. Highlights: 1. Oversee daily retail activities, ensuring compliance and efficiency 2. Recruit, train, and motivate staff to achieve performance goals 3. Drive revenue growth through promotions and customer engagement Retail Operations Manager **Location:** Salalah, Oman **Company:** Repere Choppe About Us Repere Choppe is a dynamic retail brand in Oman, offering a wide range of consumer goods and lifestyle products. Based in Salalah, we are committed to delivering exceptional customer experiences, operational excellence, and sustainable growth in the retail sector. Role Overview We are seeking an experienced **Retail Operations Manager** to oversee daily store operations, manage staff performance, and ensure that sales and service standards are consistently met. The successful candidate will play a key role in driving efficiency, optimizing resources, and enhancing customer satisfaction. Key Responsibilities * **Operations management**: Supervise daily retail activities, ensuring compliance and efficiency. * **Team leadership**: Recruit, train, and motivate staff to achieve performance goals. * **Customer experience**: Deliver outstanding service and resolve customer concerns effectively. * **Sales optimization**: Drive revenue growth through promotions, upselling, and customer engagement. * **Inventory control**: Monitor stock levels, coordinate replenishment, and minimize shrinkage. * **Reporting**: Prepare performance reports and provide insights to senior management. Qualifications * Bachelor’s degree in Business, Retail Management, or related field. * 5–8 years of retail management experience. * Strong leadership, organizational, and problem\-solving skills. * Proficiency in POS systems, inventory software, and MS Office. * Excellent communication and interpersonal abilities. * Knowledge of Oman’s retail market is an advantage. What We Offer * Competitive monthly salary (average Retail Operations Manager range in Salalah: **OMR 1,200–1,600**). * Health insurance and annual leave benefits. * Career growth opportunities within Repere Choppe. * A supportive and dynamic work environment. Pay: RO38,000\.000 per year Work Location: In person