Description
Summary:
Seeking a Call Center Agent to professionally handle customer calls, coordinate with internal teams, and ensure accurate data entry while delivering excellent customer service.
Highlights:
1. Handle inbound and outbound customer calls professionally
2. Deliver excellent customer service while meeting quality standards
3. Coordinate with internal teams to resolve customer queries
**Job Vacancy: Call Center Agent**
**Location:** Muscat, Oman
**Position:** Call Center Agent
**Job Responsibilities**
* Handle inbound and outbound customer calls professionally.
* Coordinate with internal teams to resolve customer queries and follow up on requests.
* Ensure accurate data entry and proper documentation.
* Deliver excellent customer service while meeting quality standards.
* Ability to multi task.
**Requirements**
* Expat candidates preferred.
* Previous call center experience is mandatory.
* Excellent communication skills with fluency in English and Malayalam.
* Efficient in MS Office applications.
* Good typing and data entry skills.
* Must be willing to work rotational shifts.
* Candidates available to join immediately will be given preference.
**How to Apply**
Email: hrservices@bpoplus.me
Mobile: \+968 97930331
Work Location: In person