Description
Summary:
The Counter Salesman assists customers, processes sales, and provides product information to ensure a smooth and efficient customer experience and support sales targets.
Highlights:
1. Engage directly with customers, providing product recommendations and support.
2. Develop expertise in product knowledge and manage counter inventory.
3. Contribute to sales targets and ensure customer satisfaction.
**Job Summary:**
The Counter Salesman is responsible for assisting customers at the sales counter, providing product information, processing sales, and ensuring a smooth and efficient customer experience. The role requires excellent communication skills, product knowledge, and a friendly attitude to support sales targets and customer satisfaction.
**Key Responsibilities:**
* **Customer Service**
* Greet and assist customers in a professional and friendly manner.
* Understand customer requirements and provide appropriate product recommendations.
* Handle customer queries, complaints, and returns efficiently.
* **Sales \& Transactions**
* Process sales accurately using the POS system.
* Maintain records of sales and cash transactions.
* Promote products, offers, and upsell whenever possible.
* **Product Knowledge \& Inventory**
* Maintain in\-depth knowledge of products and services offered.
* Monitor stock levels at the counter and coordinate with the store/warehouse for replenishment.
* Assist in inventory checks and stock management.
* **Store Maintenance \& Display**
* Ensure the counter is clean, organized, and presentable at all times.
* Assist in arranging products for display and promotional setups.
* Follow company policies for safety, hygiene, and security.
* **Reporting \& Coordination**
* Report daily sales, stock issues, and customer feedback to the supervisor/manager.
* Coordinate with other departments for special orders or requests.
**Required Skills \& Qualifications:**
* High school diploma or equivalent; additional qualifications in sales or customer service is a plus.
* Prior experience in retail or counter sales is preferred.
* Good communication and interpersonal skills.
* Basic math and computer skills (POS systems, MS Office).
* Friendly, patient, and customer\-oriented personality.
**Work Environment \& Physical Requirements:**
* Standing for long periods may be required.
* Ability to handle multiple customer requests simultaneously.
* May involve handling light to medium weight products
Job Type: Full\-time
Pay: RO180\.000 \- RO300\.000 per month